They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. As part of the processing of your personal data, decisions may be made by automated means. Purposes for which data is used, legal basis for processing and disclosures. Mercedes-Benz Trucks Parts Warranty. Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. Hey, we have noticed that you turned off your JavaScript. This includes: Transparent and fair behaviour, such as protecting human rights Compliance with legislation, including fundamental rights at work - in particular freedom of association and elimination of discrimination throughout employment. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. We may share your information with other companies within the Mercedes-Benz Group. A social network will not be able to detect that you have visited other Mercedes-Benz websites unless you have activated its social plugin on those sites as well. How long is the warranty period? It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. Otherwise we will provide you with our justification as to why we need to continue using your data. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. Natural and environmental influences such as hail, stone chipping, bird droppings, road salt, industrial fumes and industrial dust deposits, pollen and metal dust, floods, sea water, etc. In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. Where credit checks are completed, we will retain this information for 7 years, from the end of the finance agreement. We store this consent in a cookie on your device so that you are not asked for consent again each time you visit our websites, and for legal reasons, also on our servers with the IP address and a time stamp; we delete this information or restrict its processing if you withdraw your consent or 6 months at the latest after your last visit to our websites. We will supply your personal information to CRAs and they will provide us with information about you. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). b. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. The credit checks that are performed for corporate customers during the term of the agreement in order to review or adjust the line of credit is also processed in pseudonymous form for this purpose. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. Public information includes: information from the electoral register to help confirm names and addresses, information on County Court Judgments, Scottish Decrees, Bankruptcies, Individual Voluntary Arrangements and Administration Orders. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. Your details will be stored, but will not be retained longer than necessary. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. This Warranty Replacement Policy does not provide for a refund of Information on the cookies that we use and their features can be found in the cookies section. Each Trane product is put CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. especially equipment for low fuel quality). You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. With the Central Registration Service offered by Mercedes-Benz Group AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. 5. Period / Mileage*. 3.4 If telematics software is installed in the vehicle, the vehicle manufacturer or telematics services provider may share vehicle location data with Mercedes-Benz Group (UK) in order to satisfy internal asset audit requirements or retake possession of the vehicle if it reasonably suspects that the vehicle has been abandoned (or that you have otherwise breached any term of an agreement with Mercedes-Benz Group (UK)) and you do not respond satisfactorily despite attempts to contact you or if the data is requested by law enforcement agencies. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made. a. In order to provide you the best experience, please turn it on! Copyright 2023 Mercedes-Benz Egypt S.A.E. 8.6 Erasing your personal information or restricting its processing. We hope that you will be as enthusiastic as we are about this creative effort. 13. In addition we store your IP address and the name of your internet provider for seven days. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. c. If you click on the link to an offer or activate a social plug-in, Personal data may reach providers in countries outside Egypt that, from the point of view of the Personal Data Protection Law No. When the above technologies are used, cookies on our websites and (in the case of retargeting) on the websites of others register your interest in our products and services. Your disclosure of personal information to third party websites is at your own risk. Please use the link on the page requesting your consent to find out more about these third parties. Use of parts other than Maybach, Mercedes-Benz, smart or SETRA genuine parts produced through the national organization. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Prices are current at the time of publication an subject to change without notice. We may use and process your personal information where you have consented for us to do so for the following purposes: to share your personal information with our authorised dealers to arrange test drives or where you have requested a call back; to supply brochures and other material you have specifically requested from us; to contact you via email, text message, post or telephone with marketing information about Mercedes-Benz and Smart vehicles and other products and services (see Marketing section below for further details); to share your personal information with our authorised dealers or our recommended third party partners for them to contact you with marketing information about their products and services. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. 8.5 Objecting to our use of your personal information and automated decisions made about you. to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network. If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. Unfortunately, the transmission of information via the internet is not completely secure. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. We only use online marketing products from Google (e.g. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. If you have given us your consent to process your personal information, then that is the legal foundation for processing it (the Personal Data Protection Law No. The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. This What is the Mercedes-Benz Warranty? no data is transmitted to the operators of these networks. Examples may include an economic downturn in Europe or North America, changes in currency exchange rates, interest rates and in raw material prices, introduction of competing products, increased sales incentives, the successful implementation of the new business model for smart, delivery delays for production materials owing to supply bottlenecks, strikes or supplier insolvencies, and a decline in resale prices of used vehicles. Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. This declaration applies to all links to external pages on our website and the contents thereof. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. INSURERS & Administrators* *Ageas UK Ltd, Allianz Worldwide Partners SAS, Alllianz Insurance Plc, AmTrust at Lloyds, AmTrust International, ANV Syndicates Limited, Arc Legal Assistance, Astrenska Insurance Limited, AutoProtect MBI Ltd, Auxillis Limited, Auxillis Service Ltd, Aviva Insurance Ltd, AWP Assistance UK Ltd, AXA Insurance Ltd, Covea Insurance Plc, ERS Syndicate Management Ltd, Liverpool Victoria Insurance Company Ltd, Markerstudy Insurance Company Ltd, NCI Insurance Services Limited, Premium Credit Limited, TFP Schemes Ltd, Zenith Insurance Ltd. Set up as a client, incl fraud, credit, AML and sanctions checks. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. Mercedes-Benz Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority in respect of regulated consumer credit activity. Our websites may also contain an offer of third parties. L&L Inc Limited / L&L LSH Auto UK Limited / LSH Lancaster Plc / Lancaster MB South Limited / Lookers Marshall North West Limited / Marshall North West Mercedes-Benz Retail Group UK Limited / Mercedes-Benz Retail Group Mertrux Limited / Mertrux Mercedes-Benz Authorised Repairer Pentagon Limited / Marshall South Robinsons Autostar Garage Limited /Group 1 Automotive Sandown Dorset and Wiltshire Limited / Sandown (Dorset & Wiltshire) Sandown Surrey and Hampshire Limited / Sandown (Surrey & Hampshire) Sinclair Garages (Newport) Limited / Sinclair Waterhouse Limited / Waterhouse Mercedes-Benz Authorised Repairer Western Automobile Company Limited / Western Automobile Co Limited Whitestone Garage Limited / Mercedes-Benz of Mann Arthur Spriggs & Sons Ltd / Arthur Spriggs & Sons Ltd Auto Services Perth Ltd / Auto Services Perth Ltd Automania Garage Services Limited / AGS Bell Truck Sales Limited / Bell Truck & Van BLS Commercials Limited / BLS Truck and Van Ciceley Commercials Limited / Ciceley Commercials City West Commercials Limited / City West Commercials eStar Truck and Van Limited / eStar Truck and Van Euro Commercials (South Wales) Limited / Euro Commercials Intercounty Truck & Van Limited / Intercounty Truck & Van JCB Medway Limited / Mercedes-Benz Van Centre Medway M-B Truck and Van (NI) Limited / Mercedes-Benz Truck and Van (NI) Midlands Truck & Van Limited / Midlands Truck & Van Motus Group (UK) Limited / Motus Truck and Van Northside Truck & Van Ltd / Northside Truck & Van Pentagon Limited / Marshall Truck and Van Rossetts (UK) Limited / Rossetts Commercials Rygor Commercials Limited /Rygor Commercials, S&P Garages Ltd / S&P Garages Ltd Snows Motor Group Ltd / Snows Motor Group Ltd Sparshatts of Kent Limited / Sparshatts of Kent Limited Western Automobile Company Limited /Western Commercials Western Truck Rental Limited / Western Truck Rental Limited. 6, clause No.3, of the PDPL. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. If you delete the cookie or use a different browser or device, you will need to opt out again. Carrying out warranty work does not extend the duration of the vehicle warranty. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. The warranty period commences on the date the part is sold. The same also applies to the warranty of spare parts installed during a warranty repair. 7.4 The only exceptions to this are where: the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section 7, or because we are required under the law (see further Erasing your personal information or restricting its processing in Section 8.6); and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place. MBIS is an insurance intermediary working with a panel of insurers. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. b. If you purchased your vehicle from an authorised Mercedes-Benz distributor, your warranty gives you total peace of mind, no matter how many miles you drive, for 12 months from the day that e.The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. Data is also shared with Mercedes-Benz Mobility AG for credit checking. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. We may also make periodic searches at CRAs to manage your agreement with us. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. Aaa Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999. When you activate a social plugin, the network transfers the content thus made available directly to your browser, which incorporates it into our websites. If you wish to prevent that, please log off from the network before activating the social plugin. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. Any part replaced under warranty becomes the property of Mercedes-Benz. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). 3.3 You are neither legally nor contractually obligated to share your personal information. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. By making this application you warrant that your partners or directors understand that MBFS will be carrying out such searches and using their personal information. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. *In the UAE a warranty booklet is available with each vehicle sold, detailing the full terms and conditions of our warranty guidelines. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. banner ads) more specifically to your needs and interests. If you are making this application as a partner in a firm or as the director of a limited company, MBFS may also carry out searches with credit reference and/or fraud prevention agencies in respect of other partners and directors. a. We will only do so if you have consented to receiving such marketing information directly from us. You may request access to your personal data. a. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. Your connection to a social network, the data transfers that take place between the network and your system, and your interactions on that platform are governed exclusively by the respective network's data protection provisions. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. Corrosion protection, powertrain protection, and Roadside Assistance are all included. Mercedes-Benz cars are known for their exceptional reliability and quality. Our Alexandria Mercedes-Benz dealership near Washington DC has the information you need about your Mercedes-Benz warranty coverage. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: data.protection@Mercedes-Benz.com, 16. 1. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms; for the prevention of fraud and other criminal activities; to undertake credit checks for finance; for the processing of your personal data for the purposes of (further) development of risk instruments and the related reporting by the market and Mercedes-Benz Mobility AG as joint controllers. Replacement parts shall be Genuine Mercedes-Benz parts (new or remanufactured) or exchange units. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. Collecting and processing your personal data. During the retargeting process, we may also collect information about your interest in the products and services of our retargeting partners. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. Your personal data is protected by legal rights which are detailed later in this document. Warranty Maintenance | Mercedes-Benz USA Special Offers Compare Vehicles Mercedes-AMG Certified Pre-Owned Electric All Vehicles Saved Vehicles Shopping Build & Price Build Your You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. In some cases, they will be acting as a controller of your information and therefore we advise you to read their privacy policy. Model Type: C-Class [203] Estate. If you withdraw your consent, our use of your personal information before you withdraw is still lawful. You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. 12v voltage battery, brake pad/disc, rim and tyre..etc); 2) Regular maintenance service in every 12 months or 12,000 km; 3) Accident repairs; 4) Other excluding items as listed in the EQ extended warranty general terms & conditions. Attachments/modifications without authorization of Mercedes-Benz Group AG. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. However, items supplied and fitted by a Mercedes-Benz Official Workshop after the vehicle order, come with a one-year warranty, from the date of purchase. Our priority is to get you back on the road as quickly and effortlessly as we can. Key Features. We process your personal data because we have a legitimate interest in preventing fraud and money laundering, and to verify your identity to protect our business, and to comply with the law. Thats why you can extend your warranty for continuing peace of mind. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months We will also inform the CRAs about your settled accounts. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). Mercedes-Benz Egypt S.A.E. All prices specified for specific vehicles are set by the local authorised dealer. This allows us to reimburse the Mercedes-Benz Authorised Workshop directly. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. If you want to avoid this, please log out of the network before activating the social plug-in. 25 th to 48 th month/85,000 km from first registration. 3. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also 10.4 Below you will find information about the providers of the analytics tools and the respective opt-out procedures: i.Google Analytics from Google Inc. ("Google"): You can prevent your information from being transferred as well as collected and processed by Google. If you click on any such offers, we will transfer the amount of data required to the appropriate provider (e.g. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Article. For further details, including a full list of these companies, please visit About Mercedes-Benz Group in Section 16. c. If processing your personal information is required to fulfill our legal obligations (e.g. Data transmission to recipients outside Egypt. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. Mercedes-Benz Genuine Accessories ordered and included within the purchase price of the car (items listed on the same invoice) are covered within the cars two-year warranty.

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